Live Monitoring Active

Know the moment your business phone stops working.

Silent phone failures kill revenue. We test your real-world caller experience 24/7 so you're never the last to know when a line goes dark.

Global Health Dashboard

call

+1 (800) 555-0123

Main Reception Line

Healthy

Last test: 2m ago

priority_high

+1 (415) 555-9872

Emergency Support

Failed

Alert Sent (SMS/Slack)

Connect Time

1.2s

IVR Path

Verified

Alert Latency

0.4s

A broken phone line does not show an error page.

Traditional server monitoring misses 90% of phone failures because they happen at the carrier, routing, or IVR level.

cancel

False Positives

Your VoIP dashboard shows "Green/Online" while real callers are getting a busy signal or "Number Not in Service."

wrong_location

Routing Nightmares

International or cross-carrier routing fails silently, leaving specific customer segments unable to reach you.

hearing_disabled

Broken IVR Menus

A change in your phone system script makes "Press 1 for Sales" lead to a dead line, but your provider sees no "fault."

monetization_on

Recover Missed Revenue

Every minute your phone is down is a lost lead. For law firms or medical clinics, a single missed call can cost thousands.

visibility_off

Find Invisible Issues

Detect "jitter," latency, and audio quality issues before customers start complaining on social media.

groups

Outpace Competitors

When your competitor's VOIP provider has a regional outage, your redundant routing and alerts keep you in business.

Zero-Configuration Setup

Get enterprise-grade phone monitoring in under 5 minutes without touching your phone system.

1

Add Numbers

Import your business phone numbers via CSV or API.

2

Define 'Working'

Set rules for IVR paths, voicemail detection, or audio cues.

3

Auto Test Calls

Our nodes globally simulate real callers at scheduled intervals.

4

Get Alerted

Receive instant alerts via Slack, Email, SMS, or PagerDuty.

5

Review History

Generate uptime reports for SLAs or internal audits.

Engineered for Reliability

timer
Uptime 24/7

Continuous testing from 20+ global carrier nodes.

account_tree
IVR Path Check

Verify that every menu option reaches its target.

phone_forwarded
Forwarding

Ensure call forwarding rules are executing correctly.

voicemail
Voicemail Detection

Alert if calls hit voicemail when they shouldn't.

analytics
Latency Tracking

Measure the exact time to connect and audio lag.

webhook
Webhooks

Trigger automated failover scripts on detection.

history_edu
SLA Reporting

Professional PDF reports for management.

hub
Multi-Node

Validate connectivity across all major carriers.

security
Privacy First

SOC2 compliant data handling and encryption.

api
Full API

Integrate monitoring into your own app or ops tool.

Built for high-stakes connectivity

Medical clinic

Medical Clinics

Patient appointments and emergency triage lines cannot fail.

Law firm

Law Firms

Missing a consultation call means losing a high-value client retainer.

Restaurant

Restaurants

Reservations and takeout orders represent 60% of daily revenue.

Home Services

Franchise Groups

Monitor hundreds of locations from a single bird's-eye dashboard.

Why we're different

Typical Monitoring

  • close

    Only checks if the "Server" is online.

  • close

    Misses local carrier routing issues.

  • close

    Cannot "hear" a dead IVR menu.

PhoneUpTime

  • check_circle

    Simulates a real "Outside-In" caller.

  • check_circle

    Tests actual audio paths and menus.

  • check_circle

    Multi-carrier validation globally.

Monthly Uptime Report

HQ Main Line Performance Breakdown

99.98%

Monthly Availability

Total Incidents

1

MTTR

14m 22s

Carrier Jitter

42ms (Avg)

Instant Alerting

Connect to the tools your team already uses.

chat_bubble Slack Connected
groups MS Teams Connected
mail Email / SMS Connected

Simple, transparent pricing

Scale your monitoring as your business grows.

Starter

$29 /mo
  • check 5 Phone Numbers
  • check 15m Test Frequency
  • check Email & SMS Alerts
Most Popular

Business

$99 /mo
  • check 25 Phone Numbers
  • check 5m Test Frequency
  • check IVR Path Verification
  • check Slack/Teams Integration

Multi-Location

$249 /mo
  • check 100 Phone Numbers
  • check 1m Test Frequency
  • check Advanced SLA Reports
  • check Role Based Access

Enterprise

Custom

For organizations with thousands of lines and custom compliance needs.

  • check Unlimited Numbers
  • check Dedicated Success Manager
  • check On-prem Deployment

Frequently Asked Questions

Does this replace my phone provider? expand_more
No. PhoneUpTime is an external monitoring layer that watches your existing provider (RingCentral, Dialpad, Twilio, etc.) to ensure they are actually delivering calls to your team.
Do I need to install any hardware? expand_more
None at all. We operate entirely through the global public switched telephone network (PSTN). We call your numbers just like a real customer would.
Will these test calls bother my staff? expand_more
We use intelligent routing detection. Most customers point our monitoring at their IVR ("Press 1 for...") or a silent "Status Check" extension to avoid disturbing live agents.

Stop guessing whether your business phones are working.

Join 1,200+ businesses that trust PhoneUpTime to protect their most vital communication channel.

No credit card required. Setup takes 3 minutes.